Privacy Policy

At The Reef Agency, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

1. Who We Are  
The Reef Agency is a performance marketing service specializing in building funnels and running Meta Ads for surf camps and watersport schools.  
Website: https://thereefagency.com
Contact: carlosjquinte@gmail.com

2. What Information We Collect  
When you use our website or fill out a form, we may collect the following data:
- Full name  
- Email address  
- Business name  
- Message content (optional)  
- IP address, browser type, device information  
- Behavioral data via cookies and tracking pixels (e.g., Meta Pixel, Google Analytics)

3. How We Use Your Information  
We use your information to:
- Contact you regarding our services  
- Respond to inquiries or requests  
- Send you the strategy plan PDF  
- Improve our website and ad performance  
- Ensure site functionality and security

We do NOT sell or share your data with third parties for advertising.

4. Legal Basis for Processing (GDPR)  
We process your data based on:
- Your consent when submitting a form  
- Our legitimate interest in improving services and communication  
- Compliance with legal obligations

You can withdraw your consent at any time.

5. Cookies and Tracking  
We use cookies and third-party tracking (e.g., Meta Pixel) to analyze traffic and optimize our ads.  
You can manage cookies through your browser settings.

6. Data Storage and Protection  
Your data is stored securely with GDPR-compliant tools.  
We take appropriate technical and organizational measures to prevent unauthorized access or misuse.

7. Your Rights  
Under the GDPR, you have the right to:
- Access your personal data  
- Correct or update it  
- Request deletion  
- Object to processing  
- File a complaint with a data protection authority

To exercise any of these rights, contact us at hello@thereef.agency.

8. Third-Party Links  
Our website may include links to third-party services (e.g., Calendly, Instagram). We are not responsible for their privacy practices.

9. Changes to This Policy  
We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact Us  
For questions or concerns about your data, please email us at:  
carlosjquinte@gmail.com